Yes. Customary and reasonable labor time for diagnostic procedures that are necessary to determine the cause of a covered component failure are covered.
Yes, the Protection Plan is limited to the labor time necessary to make repairs or to replace any irreparably damaged parts as allocated by ProDemand® or other industry-accepted flat rate guide, multiplied by the commercial repair shop’s hourly labor rate, plus the reasonable cost of replaced parts of like kind and quality at the administrator’s discretion.
No. A post-repair service is not required. However, the customer must purchase their next service within the service interval requirements.
No. The service interval begins at the mileage you receive your first service.
The Protection Plan is separate from, and does not extend the vehicle manufacturer’s warranty. However, we will pay for the deductible amount.
If the required service interval is exceeded, there is a grace period of 500 miles/800 km to still qualify for coverage.
Yes. The protection stays with the vehicle.
Yes. There is a limit of one payable claim per service interval, per system.
As long as both components are covered by the Plan, we will set up two claims.
Similar to the Lifetime BG Protection Plan®, diesels that enter the plan will be covered for the life of the vehicle.
Timing belts are not lubricated by BG products.
No. The services must be performed by a professional technician at a licensed professional service center using an approved BG maintenance procedure with proper BG products and equipment.
Yes, dealer pre-loads are accepted for BG DOC only, PN 112.
No. Covered parts include: the oxygen sensors, PCV, Mass Air Flow sensor (only if BG 407 used), injectors, (deposit-related malfunctions only), throttle body.
No, but CVTs Model Year 2014 and newer are covered.
No. There is no claim coverage for components that have not failed.
A timing chain is covered if the component has failed. This does not included a stretched timing chain. Pre-existing conditions are excluded.
Only the radiator replacement is covered. The cooling system coverage does not cover damage to engine components.
Leaking seals and gaskets are not covered under the power steering coverage.
Driveline coverage includes lubricated parts contained within the differential housing, transfer case or transmission case. It does not cover: differential housing, transfer case, transmission case, axle (s), pre-packed axle bearing(s), CV joint(s), CV boots(s), driveshaft(s), case flywheel, clutch plate, pressure plate unless damaged due to a failure of a covered part.
The terms and conditions contained on this website may be subject to change without notice. Courtesy Claims Management, LLC., reserves the right to verify up to 24 months of service history when processing a claim.